Author:
Keller, Paul A. (Paul Andrew)
Edition Statement:2nd ed.
Imprint:New York : McGraw-Hill, c2011.
Descriptionxiv, 510 p. : ill. ; 24 cm.
Note:Preparing for deployment -- Deployment strategy -- Developing the training and deployment plan -- Focusing the deployment -- DMAIC methodology -- Define stage -- Measure stage -- Analyze stage -- Improve stage -- Control stage -- Six sigma tools.
Bibliography Note:Includes bibliographical references and index.