Accounts, excuses, and apologies : image repair theory and research / William L. Benoit.

Author: Benoit, William L. author.

Edition Statement:Second edition.

ImprintAlbany : SUNY Press, [2015]

Descriptionxi, 154 pages : illustrations ; 23 cm

Note:Communication, persuasion, and image repair -- Image repair theory -- Corporate image repair -- Political image repair -- Sports/entertainment image repair -- International image repair -- Third party image repair -- Conclusion.

Bibliography Note:Includes bibliographical references (pages 133-147) and index.

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