Author:
Hope, Jeremy.
Imprint:Boston, Mass. : Harvard Business School Press, c1997.
Descriptionvii, 253 p. : ill. ; 24 cm.
Note:Strategy: pursue renewal, not retrenchment. - Customer value: match competencies to customers. - Knowledge management: leverage knowledge for competitive advantage. - Business organization:organize around networks and processes. - Market focus: find and keep strategic, profitable, and loyal customers. - Management accounting: manage the business, not the numbers. - Measurement and control: strike a new balance between control and empowerment. - Shareholder value: measure the new source of wealth creation--intellectual assets. - Productivity: encourage and reward value-creating work. - Transformation: adopt the third wave model.
Bibliography Note:Includes bibliographical references (p. 227-239) and index.
Note:Recommended in Best Books for Academic Libraries
