Author:
Krames, Jeffrey A.
Edition Statement:1st ed.
Imprint:New York : McGraw-Hill, 2003.
Descriptionvi, 250 p. : ill. ; 22 cm.
Note:The exceptional seven and the traits that defined them. - Place the customer at the epicenter of the business model: Michael Dell and the art of the customer. - Create an authentic learning organization: how Jack Welch converts learning into results. - Focus on solutions: Lou Gerstner on creating a customer-obsessed IBM. - Prepare the organization for drastic change: Andy Grove on strategic inflection points. - Harness the intellect of every employee: Bill Gates on creating a knowledge-based organization. - Create a performance-driven culture: Herb Kelleher on the importance of creating a family-like culture. - Learn from competitors, but remain faithful to the vision: how Sam Walton's vision created the world's largest company.
Bibliography Note:Includes bibliographical references (p. 225-240) and index.
Note:Recommended in Resources for College Libraries