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Competing through productivity and quality / edited by Y.K. Shetty and Vernon M. Buehler ; foreword by Colby H. Chandler.

Contributor Shetty, Y. Krishna.

Imprint:Cambridge, Mass. : Productivity Press, c1988.

Descriptionxxx, 527 p. : ill. ; 24 cm.

Note:Includes index.

Note:Productivity and quality: keys to competitive advantage / Y.K. Shetty and Vernon M. Buehler. - Productivity for all seasons: yesterday, today, and tomorrow / C. Jackson Grayson. - Exploiting technology to regain markets / Bobby Inman. - Managing in an information-rich world / Herbert Simon. - The work ethic / James Buchanan. - Competitiveness and the union / Lynn Williams. - Responding to the new reality of global competition / John Young. - Challenge to America's industrial leadership / Armand V. Feigenbaum. - The reckoning: made in America of Japan / David Halberstam. - Merger strategies and goals / Richard Bierly. - New skills and productivity / Ray Marshall. - Cost containment / Carl Reichardt. - Constraints and opportunities faced by women managers / Mylle Bell. - Women in management: view from Adolph Coors company / Rosa M. Bunn. - Successful women at transamerica / Patricia J. Blair. - How Ford's HR staff supports strategic planning / Raymond H. Johnson. - HR's impact in strategic planning at Xerox / Douglas Reid. - Compensation strategies of John Hancock / Kathleen Dole. - Union Carbide's 1987 benefit plan initiatives / Roger Wolff. - Cost effective benefits programs / Harold Loeb. - Employee-driven productivity / Neal Orkin. - Internal decision to excel: secrets of super schievers / Charles Garfield. - Total employee involvement / Norman Bodek. - Upgrading workforce ethics at general dynamics / Kent Druyvesteyn. - Creativity at Bonneville International / Jean Bishop. - Networking is the organization / Ellen S. Quackenbush. - Networking in the 1990s / Gil Piddington. - Working toward open systems interconnection (OSI) / George Chang. - Competing with standards / Lincoln Faurer. - Integrated services digital networks(ISDN) / Edward Botwinick. - Planing operations systems networks / Daniel Minoli. - The information explosion / Susan Hitchcock. - Administrative productivity through information technology / Ronald Whittier. - Du Pont exploits emerging technologies / John Taylor. - Computer simulation in manufacturing / W. David Kelton. - Hidden costs of computing / Charlotte Cook Hofmann. - SMED: the heart of JIT production / Shigeo Shingo. - Putting Shingo methods to work in U.S. business / Daniel Bills. - Employee-driven productivity at Omark industries / Lawrence White. - Ford's use of Shingo's methods / James Torvinen. - Computer integrated manufacturing: the continuous journey / Jodie Ray.Kodak's copy productivity quality program / Dale Esse. - Total quality control: a breakthrough approach to teamwork at Hewlett Packard / Julie Holtry. - Managing quality/productivity improvement at McDonnell Douglas / Henry "Hank" Todd. - The quest for sustaining quality improvement / James Talley. - Improving service sector productivity / William McCormick. - ConAgra's approach to quality and productivity / John Phillips. - Managerial guidelines for productivity and quality improvement / Y.K. Shetty and Vernon M. Buehler.

Bibliography Note:Bibliography: p. 491-509.



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Contributor
Shetty, Y. Krishna.
Buehler, Vernon M.
Subject:
Industrial productivity -- United States -- Case studies.
Quality control -- United States -- Case studies.
Competition, International -- Case studies.
Industrial management -- United States -- Case studies.
United States -- Foreign economic relations -- Japan.
Japan -- Foreign economic relations -- United States.