Correct!, prevent!, improve! : driving improvement through problem solving and corrective and preventive action / Jeanne Ketola, Kathy Roberts.

Author: Ketola, Jeanne.

Imprint:Milwaukee, Wis. : ASQ Quality Press, 2003.

Descriptionxiv, 113 p. : ill. ; 23 cm.

Bibliography Note:Includes bibliographical references (p. 107) and index.

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