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Be our guest : perfecting the art of customer service / by Disney Institute ; foreword by Michael D. Eisner..
Contributor
Disney Institute.
Edition Statement:
1st ed.
Imprint:
New York : Disney Editions, c2001.
Description
206 p. ; 19 cm.
Bibliography Note:
Includes bibliographical references and index.
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Contributor
Disney Institute.
Subject:
Disney Institute.
Amusement parks -- Customer services -- Florida -- Orlando.
Walt Disney World (Fla.)
