Author:
Ivey, Allen E.
Edition Statement:3rd ed.
Imprint:Boston, MA : Cengage Learning, c2016, c2012.
Descriptionxvi, 344 p. : ill. ; 26 cm.
Note:Section I: Overview and Competencies of Culturally Sensitive Listening -- 1. Introduction: Foundations of Interviewing and Counseling -- 2. Multicultural Competence, Ethics, Positive Psychology, and Resilience -- 3. Attending, Empathy, and Observation Skills: Fundamentals of All Interviewing and Counseling Approaches -- Section II: The Basic Listening Sequence and Organizing an Effective Interview -- 4. Questions: Opening Communication -- 5. Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition -- 6. Observing and Reflecting Feelings: The Heart of Empathic Understanding -- 7. How to Conduct a Five-Stage Counseling Session Using Only Listening Skills -- Section III: Helping Clients Generate New Stories that Lead to Action: Influencing Skills and Strategies -- 8. Focusing the Interview: Exploring the Story from Multiple Perspectives -- 9. Empathic Confrontation: Supporting While Addressing Client Conflict -- 10. Reflection of Meaning and Interpretation/Reframing: Restorying Client Lives Through Meaning Making -- 11. Empathic Self-Disclosure and Feedback: Relationship, Immediacy, and Genuineness -- 12. Influencing Client Actions and Decisions: Directives, Psychoeducation, Logical Consequences, and Decisional Counseling -- Section IV: Skill Integration, Crisis Counseling, and Developing Your Own Style -- 13. Skill Integration Through Examining Your Own Session, Treatment Plans, and Case Management -- 14. Crisis Counseling and Assessing Suicide Potential -- 15. Determining Personal Style in a World of Multiple Theories -- Appendix A: The Ivey Taxonomy: Definitions of the Microskills Hierarchy and Predicted Results from Using Skills -- Appendix B: The Family Genogram -- Appendix C: Counseling, Neuroscience, and Microskills.
Bibliography Note:Includes bibliographical references (p. 327-331) and indexes.
