Understanding everyday incivility : why are they so rude? / Shelley D. Lane.

Author: Lane, Shelley D. author.

ImprintLanham : Rowman & Littlefield, [2017]

Descriptionxv, 248 pages ; 24 cm

Note:Introduction to everyday incivility -- Characterizing everyday incivility -- Influences on everyday incivility -- The good, the bad, and the virtue of civility -- Power and everyday incivility -- Everyday incivility at work -- Everyday incivility online -- Everyday incivility at home -- Promoting everyday civility.

Bibliography Note:Includes bibliographical references and index.

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