Author:
Kirby, J. Philip.
ImprintBoca Raton : CRC Press, Taylor & Francis Group, [2015]
Descriptionxxv, 289 pages ; 25 cm
Note:The Chennai paradox -- Apple's little secret -- History repeats itself - unfortunately -- The No. 1 root cause -- Process design and respect for people -- The primacy of process: strategy deployment and financial performance depend on it -- Performance on purpose -- Measure what matters, not what is easy -- Action: experimentation and the scientific method -- How to conduct a treasure hunt -- The experiment: creating a process-focused organization -- Carrots aren't for everybody.
Bibliography Note:Includes bibliographical references and index.
Note:"This book covers the downside of old thoughtware and the upside of new thoughtware. It sets out the principles on which thoughtware operates, describes its application at every level of work, and exemplifies its impact with real-life examples and case reports. One of the unique aspects of this book is the magnitude of results companies have achieved. Kirby covers more than twenty years of successful implementation of new thoughtware practices across North America, Europe, Asia, and Australia. The documented results make this book a compelling and inspiring must-read. "-- Provided by publisher.
Note:"This book covers the downside of old thoughtware and the upside of new thoughtware. It sets out the principles on which thoughtware operates, describes its application at every level of work, and exemplifies its impact with real-life examples and case reports. One of the unique aspects of this book is the magnitude of results companies have achieved. Kirby covers more than twenty years of successful implementation of new thoughtware practices across North America, Europe, Asia, and Australia. The documented results make this book a compelling and inspiring must-read"-- Provided by publisher.
