Contributor
Bucher, Jay L., 1949-
Imprint:Milwaukee, Wisc. : ASQ Quality Press, 2004.
Descriptionxvi, 544 p. : ill. ; 27 cm. + 1 CD-ROM (4 3/4 in.)
Bibliography Note:Includes bibliographical references (p. 513-522) and index.
Location Note : REQUEST CD-ROM AT THE CHECK-OUT DESK.