Author:
Coleman, Lance B., Sr., 1962-
ImprintMilwaukee, Wisconsin : American Society for Quality, Quality Press, [2015]
Descriptionxv, 94 pages : illustrations ; 24 cm
Note:Traditional audits -- Lean auditing for business improvement -- Risk-based quality auditing (RBQA) -- Data and trend analysis -- Root cause analysis and corrective action -- How delightful is your audit program? -- Audit reporting -- Charting a path forward.
Bibliography Note:Includes bibliographical references and index.