The performance paradox : understanding the real drivers that critically affect outcomes / Jerry L. Harbour.

Author: Harbour, Jerry L.

Imprint:New York, NY : CRC Press, c2009.

Descriptionxv, 175 p. : ill. ; 24 cm.

Note:"A Productivity Press book."

Note:Seeking what is true -- Performance as subject and why X matters -- S-curves and performance limits -- How innovation (sometimes) begets improvement -- Modeling performance -- Measuring performance -- Improving performance -- Performance: a summary.

Bibliography Note:Includes bibliographical references (p. 163-165) and index.

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