Author:
De Mente, Boye.
Imprint:Toky ; Rutland, VT : Tuttle Pub., c2008.
Description192 p. ; 21 cm.
Note:Preface -- Note on pronunciation -- Part 1: Middle Kingdom -- 1: Origins of Chinese etiquette -- World according to Lao Tzu -- Wonder that was China! -- Eclipse of the great Chinese civilization -- Communist regime of Mao Zedung -- Opting for the capitalist road! -- 2: New China -- China's little emperors to the fore! -- China's female etiquette guru -- Man who changed the culture of China's youth -- Chinese etiquette in the new global age -- 3: Cultural influences on Chinese etiquette -- Yin-yang principle -- China's dragon culture -- Power of feng shui -- Lucky numbers in China -- How the Chinese view foreigners -- Women in present-day China -- Role of face in Chinese etiquette -- What/how vs why/because -- Law vs reality -- Public rights vs private rights -- Connections vs competence -- Using the back door in China -- Hong Kong: China's old wild west -- Shanghai: China's new wild west -- Part 2: Minding Your Manners In China -- 4: Personal etiquette in China -- Using family names -- Using given names -- Bow or shake hands? -- Hand gestures and body language -- Watching your tongue in China! -- Importance of the apology -- Yes & no in China -- Chinese modesty -- Home visits -- Dating & marriage in China -- Intimate behavior in public -- 5: Chinese meals and celebrations -- World of chopsticks -- Alcohol in China -- Tea-China's national drink -- Honorable guest factor -- Tipping as a symbol of the new China -- Chinese-style banquet -- Sitting in the right place -- Chinese wedding banquets -- Celebrating birthdays in China -- Gift giving in China -- Bamboo gifts -- China's jade culture -- Part 3: Business In China -- 6: Foreigners and the Chinese way of doing business -- Dealing with 56 Chinas! -- China's government as big brother -- Language barrier -- Culture barrier -- Professional education & China's political culture -- Dossier factor in Chinese life -- Women in the business world -- Social etiquette in Chinese business -- To succeed in business you must have face -- Role of guanxi -- Value of introductions -- Information black hole -- Using the back door in business relationships -- Don't rotate managers. -- 7: Cultural influences vital in Chinese business -- Business as guerilla warfare -- Senior/junior factor -- Secrecy syndrome -- Two-dimensional thinking vs three-dimensional thinking -- Production vs consumption syndrome -- Collective well-being -- People vs profits -- Harmony instead of competition -- Group orientation vs individualism -- China's emphasis on self-sufficiency -- Mutual responsibility vs the Lone Ranger syndrome -- In dragon land there is no "yes" or "no"! -- Intellectual piracy in China -- Part 4: Negotiating In China -- 8: Chinese way of negotiating -- Power of face -- Friendship factor -- Thinking holistically -- Facts & truth vs how things are done -- Time is not money! -- Never forget; never forgive -- Ultimatums are taboo -- Technology high on the list -- 9: Preparing to negotiate in China -- Social status counts -- Senior people & negotiating -- Field the first team -- Learn how to use interpreters -- Bring your own interpreters -- Leave lawyers out -- Pay attention to small details -- Recognize the nature of a Chinese contract -- Beware of using humor -- Dress the part -- 10: What to expect while negotiating -- Business card imperative -- Addressing the senior person -- Sit up straight & stand tall! -- Keep a damper on your enthusiasm -- Make a series of short presentations -- Keep notes at meetings -- Confirm mutual understanding & summarize the meeting -- Ask the right questions -- Striking like a snake -- Withholding information -- Hit-run tactic -- Passive face ploy -- Silence as a negotiating tactic -- What to do when they leave the room? -- Intimidation & anger tactics -- Using competitors as bogeymen -- Compromising the right way -- Authority levels matter -- Using go-betweens -- Keep on negotiating! -- 11: Business entertainment -- Business & official banquets -- Reciprocal banquet hosting -- Alcohol & business -- Answering personal questions -- Gift giving is dangerous -- 12: When you are host in your own country -- Getting personal -- Structuring the meeting room -- Providing refreshments -- Preliminary remarks -- Giving your guests face -- Inviting guests out for the evening -- Paying bills -- Seeing your guests off -- Appendix: Selected vocabulary & useful expressions -- Personal titles -- Family relationships -- Corporate titles -- Government titles -- Everyday expressions -- Useful sentences -- Saying hello and good-bye -- Getting to know each other -- In conservation -- At the restaurant -- At the office -- At the hotel -- On the road -- Technology and communications -- Money -- Helpful vocabulary -- Index.
Bibliography Note:Includes index.
