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CEO Exchange. Happy customers and employees [videorecording] a recipe for success / produced by WTTW national Productions in association with Businessweek.

Contributor Greenfield, Jeff.

Edition Statement:Widescreen

Imprint:[Alexandria, VA] : PBS Home Video, c2006.

Description1 videodisc (60 min.) : sd., col. ; 4 3/4 in.

Note:"Season four , Episode #401."

Note:An episode of a television series featuring interviews with chief executive officers of large corporations. Blake Nordstrom of the Nordstrom Department store chain and Jim Donald of Starbucks discuss customer service and employee satisfaction.

Note : PerformerHosted by Jeff Greenfield ; interviews, Blake W. Nordstrom, Jim Donald.

System Details NotesDigital video disc ; widescreen presentation.

Location Note : REQUEST AT THE CHECK-OUT DESK.



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Contributor
Greenfield, Jeff.
Nordstrom, Balke.
Donald, Jim.
WTTW National Productions.
Public Broadcasting Service (U.S.)
PBS Home Video.
Title:
Happy customers and employees [videorecording]
Series Statement
Buhl Library Video Collection
Subject:
Donald, Jim -- Interview.
Nordstrom, Blake -- Interview.
Subject:
Nordstrom (Firm)
Starbucks Coffee Company (Firm)
Chief executive officers.
Chief executive officers -- Interviews.
Customer services.
Consumer satisfaction.
Employee morale.
Industrial relations.
Executive ability -- Case studies.
Industrial management -- Case studies.
Index Term - Genre/Form
Educational television programs.
Television programs for the hearing impaired.
Nonfiction television programs.
Added Entry - Uniform Title
Business week.
CEO exchange (Television program)