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Leader |
LDR
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pam i 00 |
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Control # |
1
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2019058447 |
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Control # Id |
3
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DLC |
|
Date |
5
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20210127160954.0 |
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Fixed Data |
8
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191216s2020 maua b 001 0 eng |
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LC Card |
10
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$a 2019058447 |
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ISBN |
20
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$a9780262044349$q(hardcover) |
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Obsolete |
39
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$a326024$cTLC |
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Cat. Source |
40
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$aDLC$beng$erda$cDLC$dGCG |
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Authen. Ctr. |
42
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$apcc |
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LC Call |
50
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00 |
$aHF5415.5$b.B4837 2020 |
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Dewey Class |
82
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00 |
$a658.8/12$223 |
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ME:Pers Name |
100
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1 |
$aBertini, Marco,$eauthor. |
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Title |
245
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14 |
$aThe ends game :$bhow smart companies stop selling products and start delivering value /$cMarco Bertini and Oded Koenigsberg. |
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Tag 264 |
264
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1 |
$aCambridge, Massachusetts :$bThe MIT Press,$c[2020] |
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Phys Descrpt |
300
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$axv, 180 pages :$billustrations ;$c24 cm. |
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Tag 336 |
336
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$atext$btxt$2rdacontent |
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Tag 337 |
337
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$aunmediated$bn$2rdamedia |
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Tag 338 |
338
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$avolume$bnc$2rdacarrier |
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Series:Diff |
490
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1 |
$aManagement on the cutting edge series |
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Note:Bibliog |
504
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$aIncludes bibliographical references and index. |
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Note:Content |
505
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0 |
$aI. Context -- Unfinished business -- Beyond needs and journeys -- Leaner commerce -- II. Models -- Shaving, rocking out, and looking fabulous -- Flying hours, wash cycles, and miles driven -- Laughter, rocks, and quality of life -- III. Action -- Committing to outcomes -- Breaking the quality paradox -- Getting up close and personal -- Partnering with customers -- Making your move. |
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Abstract |
520
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$a"An innovative rethinking of our current market system where people pay for products. In the future, we will pay for the results a company can deliver. This book explains how we will reach that future."--$cProvided by publisher. |
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Subj:Topical |
650
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0 |
$aCustomer relations$xManagement$xForecasting. |
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Subj:Topical |
650
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0 |
$aCustomer services$xForecasting. |
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Subj:Topical |
650
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0 |
$aConsumer goods$xForecasting. |
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AE:Pers Name |
700
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1 |
$aKoenigsberg, Oded,$d1964-$eauthor. |
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SE:Ufm Title |
830
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0 |
$aManagement on the cutting edge. |
